This is the Return Policy for Products Purchased through the PPL Online Store at resealablepouch.co.uk

  1. PPL accepts unused returned product within 90 days of the original shipment.
  2. For stock parts returned to PPL due to customer error, a restocking fee will be made in the minimum amount of 20% of the value of the items. Non stock items are not returnable.
  3. Please note that we are happy to provide free stock product samples to test with your product to ensure that you receive packaging that will work for your needs. If you elect not to receive samples prior to ordering, product can be returned based on the terms identified above, however it will be subject to the 20% restocking fee. Please take advantage of our free samples to avoid the need for a return and the subsequent restocking fee.
Returned product should be shipped to:
Diamond Logistics
Swallow Business Park, Hackhurst Lane, Lower Dicker, Hailsham, BN27 4BW
  1. Once product is received and processed by PPL’s Returns Department, a credit for the product received less the 20% restocking fee will be applied to your account.